Truly the first of its kind: over 60 hours of video recordings,
case studies, papers, discussion and live sessions.

Enrolment will re-open on Thursday 01 August 2024
and the course will go live on Monday 02 September 2024.

If you'd like to register your interest and receive an email when the course opens for registrations in August 2024, hit the button below and add your details.

No need to make a note in your diary - I'll let you know when we go live!


So many maladaptive behaviours are complicated by frustration:

  • reactivity on the lead
  • owner-directed aggression
  • separation-related behaviour
  • resource guarding
  • compulsive behaviours
  • aggression between dogs in the home
  • poor performance on the field
  • difficulties with reward delay
  • difficulties with duration behaviours
  • barking
  • pulling on the lead

Understanding what frustration is, how it impacts our work and how to help clients in the most efficient and ethical way is a vital part of our work with animals.

This unique 12-week couse will help you understand the ethology, neurobiology, body language, development and function of frustration. It truly is one of a kind. It's also everything you could ever need - and then some!

You'll also get assessment and audit tools to enhance the focus of your work.

With case studies and practical support alongside a dedicated community and discussion group, you'll have lifetime access to all the materials and approaches you need.

Emotional & Behavioural Issues

When dogs struggle to cope with frustration, we can expect two common side-effects. The first is aggression. The second is a lack of resilience.

Learning how to cope with frustration is a core skill for many dogs who struggle to cope with the world. Despite its importance, it is rarely explored on dog training courses.

Training issues

Frustration also affects the work we can do with dogs. When there is a delay, when there are degrees of uncertainty or when there are downshifts in rewards, many dogs can struggle to move past their frustration. Understanding frustration is especially relevant for trainers working with +R or differential reinforcement procedures.

Social issues

Dogs who struggle with frustration often have poor relationships with their guardian and with other dogs. They can struggle with grooming, handling and vet care just as they struggle when asked to relinquish items or to complete requests. Equally, they can have poor relationships with other dogs, never paying attention to the other dog's communication until a fight breaks out.


So much of our success with dogs depends on whether we have really got to grips with frustration or not. Without it, our plans for separation-related behaviour, reactive behaviour on the lead or even dog fights between cohabiting dogs can be completely derailed.

Worse, if we don't understand how the dogs we work with are affected by frustration in training, then our work with assistance activities, detection or search and rescue, then we're likely to have a high failure rate. Frustration tolerance matters in all spheres, from agility to gundog work and herding. Frustration can even intensify aggression and cause dangerous scenarios in some cases.

If you're still expecting this mystical 'calm' from working-line dogs or anxious dogs, and all your success depends on getting it, you may not be getting anywhere with your clients. This can be frustrating and lead to a high drop-out rate.

Lots of courses pay lip service to frustration. They never truly address what causes it, how we can avoid it, how we can future-proof our pups and how we can build up our dogs' capacity to cope with frustration. This is of particular relevance to working dogs or dogs living highly confined Westernised lives.


Having spent six years as a trustee in a large open-access shelter in France, I'm well-versed in the ways in which frustration can manifest: it is often the reason for surrender and compounded by kennelling in stressful environments. Frustration contributes hugely to shelter life.

Not only is it a significant factor for dogs who come into care, but also in their life beyond the shelter once adopted.

Now I work as part of a larger network across Europe, supporting guardians, associations and shelters. My own caseload is almost exclusively with dogs who have a bite history, whatever their background.

I qualified to teach in 1995 following a BA (Hons) and I'm also a certified behaviour consultant (CSB-D IAABC). I'm guardian to Lidy, a malinois who spent many years in the shelter.

It's my aim to make learning irresistible for all learners in my life. Let's keep laborious out of learning!

Course Sessions

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  Understanding frustration and its impact
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  Assessing Frustration and Its Impact
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  Understanding how Frustration impacts Training
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  Understanding and working with social frustrations
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  Understanding the development of frustration: prevention and support
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  Working With Adult Dogs
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  Bonus Materials
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